What Is Dashlane?

Dashlane is a tool that helps you store, autofill, generate, manage, and securely share passwords, passkeys, and personal data across different devices. It encrypts your passwords and login data using AES-256 encryption and a zero-knowledge architecture.

With a zero-knowledge architecture, your stored passwords are designed to remain accessible only to you through your account credentials and security controls. Dashlane also provides alerts for data breaches and password-related security issues and offers dark web monitoring features.

Dashlane provides tools that help users manage their credentials and access them across supported devices. It is available through applications and browser extensions.

Personal plans include options such as Premium and Friends & Family, while separate plans and features are available for organizations.

How to Purchase a Dashlane Plan

To purchase a Dashlane plan, visit the official Dashlane website at https://www.dashlane.com/ and select the appropriate option, such as Contact Sales or Request a Demo, depending on your requirements.

A form may be provided where you can enter the requested information. Complete the form and select the appropriate option to contact the sales team or request a demonstration.

Dashlane Customer Support

After purchasing a Dashlane plan, customers may require assistance with account creation, account settings, password management, or other services. Dashlane provides online support resources to help customers with their questions and account-related issues.

1. Customer Support Through Chatbot

  1. Visit the Official Website: Go to the official Dashlane website at https://www.dashlane.com/
  2. ```
  3. Open the Chatbot: Look for the chatbot option available on the Dashlane website.
  4. Start a Conversation: Use the chatbot to describe your question or issue.
  5. Connect With Support: Follow the chatbot instructions to get help with your query or connect with an available support representative when applicable.
  6. ```

2. Customer Support Through the Help Center

  1. Visit the Dashlane Website: Open the official Dashlane website.
  2. ```
  3. Open the Support Section: At the bottom of the website, look for the Support section.
  4. Select the Appropriate Help Center: Select the Customer Help Center for relevant customer support information. If you use an organizational plan, select the Admin Help Center when applicable.
  5. Find Your Topic: Browse the available sections to find information related to your account, passwords, settings, or other issues.
  6. Search for an Answer: Use the available search option to find information related to your question.
  7. ```

Common Dashlane Support Topics

Information to Have Ready When Contacting Support

When contacting Dashlane support, users should have relevant account information available to help explain their issue.

Important Security Note

Never provide your Dashlane Master Password to anyone claiming to be a customer support representative. Your Master Password is highly sensitive and should remain private.

Be careful when sharing account information and make sure you are using official Dashlane support channels when requesting assistance.

Note: Dashlane provides online support resources such as its chatbot and Help Center for customer assistance. Support options may vary depending on your plan and account type.

Conclusion

Dashlane is a password and credential management service designed to help users store, manage, generate, autofill, and securely access passwords and other sensitive information across supported devices.

Customers who need assistance with their Dashlane account, password management, subscription, or other services can use the available chatbot and Help Center resources. When contacting support, keep your account and plan information available, but never share your Master Password with anyone.